13
May
2009
Posted by Charles Heflin as social media marketing

Most business owners are interested in the marketing benefits of using social media but become quickly confused because they are trying to build friends, create fan pages, set up Twitter accounts, set up LinkedIn profiles, etc. Are you beginning to see the mistake here?
The business owner (interested in marketing) has begun a social media networking initiative and NOT a social media marketing initiative… They have been confused and have set down the wrong path from the start!
One of the biggest mistakes that Internet marketers make is believing that they can launch a social media marketing initiative inside of social media networking environments (like Facebbook, Twitter, etc.)
Social media marketing and social media networking are two VERY different initiatives. If you try to do one inside the other you are bound for disaster. Much like mixing baking soda and vinegar together with explosive results.
There is a clear and distinct order in which you engage social media for business benefit. If you try the networking bit before the marketing bit then you are not operating at maximum efficiency.
Most people have it wrong. They network with people in an attempt to build their business (prospecting)… This is the most inefficient way to use social media and a great waste of time and energy. Not to mention it is hard to track results… It’s not completely measureable!
Step 1: Create a social media marketing campaign that stems from every blog post I create.
Step 2: Network with the prospects that I receive from the social media marketing campaign
I don’t network with people on Twitter, Facebook, LinkedIn, etc. I would rather network with people on my blog and people that I pull into my private network as a result of my social media marketing initiatives. I only need to network in one place, not many.
I only network with prospects. Most make the mistake of trying to network with everyone in an attempt to pull in prospects…
… This is backwards… They social media network in an effort to begin a social media marketing campaign… Do you see the problem here?
How do you create a social media marketing campaign?
Here’s how I do it…
As content gains votes and comments it becomes more visible to a larger and larger audience.
In approximately a few hours I will start to see:
All of this is measureable and I have a clear and definitive ROI (Return On Investment) … My investment (in the case of this blog post) was 30 minutes writing, 2 minutes syndicating (using the tool Synnd) and no time is spent in increasing the visibility of my content becuase the Synnd network handles it for me. No time spent spreading my content becuase I made sure it was eduacational, enlightening and/or entertaining so it will spread from network to network automatically because people find it interesting.
So in total I spent 32 minutes on “Social Media Marketing” this blog post. This blog post will draw traffic, action (opt-ins, rss subscribers, report downloaders) and sales. All measuerable, all repeatable.
The last blog post that I social media marketed has pulled in over $10,000 in revenue from about 1 hour of work. What is the ROI on that? I’ve been so busy handling new business from that post that I am just now getting around to writing this new post.
After I begin pulling in prospects then (and only then) will I begin social media networking. I start networking with prospects… I DO NOT network to gain prospects, I only network with prospects I have gained through social media marketing and I network with them through my personal or corporate blog, email or in my private network.
Does this make sense?
I welcome your comments, this is a very important subject and lies at the heart of most everyone’s confusion in regard to social media for business purposes.
- Charles Heflin
P.S. If you want to know more about the tool Synnd then hop over to SocialMediaScience.com
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58 Responses
Rob Sellen
May 13th, 2009 at 9:30 am
1Charles,
That is a great post and you have given me some serious food for thought here.
Seems the right way is to have the right “connectors” in the social sites to share your stuff for you, I notice I get better results if someone else shares a post I do rather than myself doing it.
Been having some “mid-life issues” at the moment (ok at least I have a ready made excuse for anything) and one part of that is my blogging etc, I realise in order to make this work best there really is only one thing to do, increase value, this means my work is then more “share worthy” and will attract the connectors rather than me seeking them out.
Thanks for another interesting post Charles.
Rob
Ken Sapp
May 13th, 2009 at 10:26 am
2Great post. I have been going in the wrong direction, but I now see your point. We can build friends in other ways, but business needs have to come first. Thanks for sharing this.
Ken
Dr.Mani
May 13th, 2009 at 10:37 am
3Interesting, and it makes me think if I missed a critical element in a strategy I’ve been following, that’s outlined in my blog post in January, “Connect-Engage-Respond” - at http://MoneyPowerWisdom.com/connect-engage-respond/
Will definitely try your approach and see - logic suggests it should work well.
Thanks for sharing this, Charles.
All success
Dr.Mani
Jon Clayton
May 13th, 2009 at 11:21 am
4Charles, you make it sound so simple. And, in fact, it is. Having a lot of friends on the social sites is wonderful. Having a lot of associates, partners, and customers in INCREDIBLE!!! Thanks!
kevin thomas
May 13th, 2009 at 12:07 pm
5Interesting post Charles, the more I learn about your marketing tactics the simpler this internet network marketing stuff becomes I’m always looking for ways to be more efficient and this article definitely helps.
James
May 13th, 2009 at 12:22 pm
6I have been using this strategy too Charles. Posting to my blog and then announcing / auto syndicating that content to my social network.
I guess blog comments are a similar way to jump people back to your central discussion hub too.
It works well and the KEY reason I did that is to own the asset. My blog, my domain and my rules. When social platforms change it is a risk I am protected from.
Regards
james
Matt West
May 13th, 2009 at 1:43 pm
7As a consultant, I see the value of providing an online experience. But the average small business person needs to understand that navigating social media is largely about understanding Generation Y. Please see my review of Millennials and social media.
http://thegreenmarket.blogspot.com/2009/05/power-of-social-media-and-importance-of.html
See also the ways in which social media and sustainability are aligned.
http://thegreenmarket.blogspot.com/2009/05/social-media-and-sustainability.html
Charles Heflin
May 13th, 2009 at 2:02 pm
8@Matt West
Maybe you missed the point of this blog post. I am talking about social media marketing and you are referring to social media networking… Two completely different initiatives.
Charles Heflin
May 13th, 2009 at 2:04 pm
9@Dr. Mani,
Nice to see you… It’s been a while.
The words in my post today are based on rigorous testing over the past year or so. Social media marketing VS networking is a common confusion. Most people set down the wrong path from the start and then get confused about how to monetize.
Charles Heflin
May 13th, 2009 at 2:04 pm
10@Rob Sellen,
Great to see you man! … Thank you for the comment
Charles Heflin
May 13th, 2009 at 2:06 pm
11@Ken Sapp,
You’re right, as business owners we need to ensure that our time is spent efficiently and effectively. Prospecting in social networking environments is a tough road, hard to monetize and hard to track results… It is time that everyone start learning about social media marketing without confusing it with networking activities.
Rob Sellen
May 13th, 2009 at 2:10 pm
12Good to see you too Charles….just need to see you here more…often
More so if you are sharing stuff like this!
@ drmani… good to see you too Mani.
Anna
May 13th, 2009 at 3:06 pm
13How do you submit your blog posts to major social networks? For example, which networks, Digg, or … and I assume you don’t submit your own articles, do you get this done on the SYNND network?
JonClaytonBizBlog
May 13th, 2009 at 4:04 pm
14Prepare to witness a BIG marketing mistake…
Charles Heflin has a great post on his blog. It will give you some insight into the direction of marketing I have been blogging about this week. Read it here. These are the kinds of “mistakes” we all need to be making on an ongoing basis. S…
32 Minutes to 10k in Social Marketing? You must be joking | Business And Internet Marketing
May 13th, 2009 at 10:17 pm
15[...] Charles is one voice I listen to as far as social media… [...]
Sonia
May 13th, 2009 at 11:29 pm
16Hi Charles,
That was a brilliant post!! It gives solid advice on social media marketing.
I always find fresh new topics on your blog that are invaluable.
I have downloaded all the reports that you had published so far and look
forward to becoming a member of socialmediascience soon.
Sonia.
Evan
May 13th, 2009 at 11:48 pm
17While I agree with your points, I have to say you are missing the point of twitter, facebook, digg etc… if you use these sites effectively with the RIGHT strategy you can make 100K vs 10K in an hour. Each method has it’s place - correctly leveraging them is the KEY!
Romson
May 14th, 2009 at 12:20 am
18Hey great info, i’m going social news style
Thanks!
Simple Health Exercises
May 14th, 2009 at 1:08 am
19Hi five folks - I’ve been online for a few years now and the changes to how to get your web pages seen and acted on have changed dramatically in these last few years but I’m noticing that the internet has calmed down some and all the attention seems to be on social networking so what you have outlined above not only makes good sense its a case of good content attracting like minded people who then share with their like minded people.
- The buzzwords could also be described as viral marketing and viral advertising refer to marketing techniques that use pre-existing social networks to produce increases in brand awareness or to achieve other marketing objectives (such as product sales) through self-replicating viral processes, http://en.wikipedia.org/wiki/Viral_marketing
thanks for this excellent overview on this social media networking topic Charles
Phillip Skinner
Charles Heflin
May 14th, 2009 at 1:37 am
20@Evan
Missing the point? You must be kidding… LOL
Why would I use Twitter and Facebook if I can leverage everyone who already uses those services to move my content for me. It seems that you are missing the point I have made.
Show me evidence of your claim … You cannot market in networking environments. You can syndicate and distribute content there but it can’t be promotional… Where are your sales coming from?
It seems like you are trying to perpetuate a myth… Is this something you have personally done or are you taking someones word for it?
Rachel Henke
May 14th, 2009 at 4:27 am
21Great post. Makes perfect sense to me. I need to check out the tool you speak of to fully understand what you’re doing but certainly chit chatting on Facebook and Twitter all day is not a productive activity. Manual networking is a tough job.
It does generate traffic to your blog though when done correctly and that generates leads and sales.. but not in those kind of quantities you speak of.
Leverage, levergage and leverage is the key!
Thanks
Rachel
Nat014
May 14th, 2009 at 5:17 am
22Hi Charles
Thanks so much for such a great post. I admit, even since I joined Social Media Science, I am making the mistake. It is almost as if you do not bulid a network … you feel that you are missing the boat but your article makes a lot of sense and I strongly agree with you that it is the way to go. Will try to change my bad habits and go for your strategy. Focus on quality and syndication instead of trying to do everything at once.
Will let you know how it goes.
Thanks again for your great courses and invaluable sources of info.
Nahtalie
http://www.emarketinghubs.com
Chuck
May 14th, 2009 at 9:31 am
23Wow .. thanks for the great information! I was unaware of a lot of this stuff - especially the Synnd software. I’ll definitely look into that!
Chuck
http://networkmarketingidea.com
Bruce
May 14th, 2009 at 3:13 pm
24Hi Charles,
Good points you make about the differences between social networking and social marketing. This is cutting-edge material. The application of your ideas would be impossibly slow without some type of vehicle like synnd to help out. I wonder if anyone else has been syndicating content? Thanks for your info. One thing though; my website is a content and resource site with great info and informative videos but also has amazon links, adsense links and various product links along with RSS news feeds on each page. Does this disqualify it from being considered as a content site? Would it be better to syndicate information from a blog only?
salihu
May 14th, 2009 at 5:11 pm
25Great post Charles. I think your last comment, qoute ” this is a very important subject and lies at the heart of most everyone’s confusion in regard to social media for business purposes.” unqoute, says it all And just clinched it for me.
Most people tend to emphasize networking first before marketing. Like I said you just nailed the subject on it’s head. Thanks for making this clearer.
@jeanannvk
May 15th, 2009 at 10:04 am
26Hmmmm, I will have to mull this all over a bit…I do see your point about social networking becoming an end in and of itself. Most people who get started using these sites end up engulfed in the black hole of social media. However, there are clients and products that would benefit from social networking on a large scale, as well as broad syndication of content. A couple that come to mind are authors and musicians, people who ARE their brand…for whom, establishing networks and relationships is the key to amassing a following.
But even for Jane Q Biz owner, marketing will be a relatively meaningless activity if no one is paying attention. And if the key strategy is to push messages out to a large audience, waiting for a response from a small percentage, well, that’s the same marketing model that has always been used. The challenge is in finding a way to increase traffic and build networks, while still maintaining a reasonable ROI.
Here’s my take on how it works:
http://www.edgyentrepreneur.com/2009/03/social-media-marketing-how-it-works.html
Noreen Sullivan
May 15th, 2009 at 1:18 pm
27This is fine for a small company. But not for a big brand. There is a difference between you and your business. That is true and your personal networking and business marketing are different. Right now I am running a social media marketing campaign on Facebook for a beverage company. We are using a game ap and a gift ap as well as a fan page. They would never mix up a personal message with the brand message. Brands have to live outside their site on social platforms because no one is going to their site to interact with them. Eighty percent of Facebook users say they want to interact with Brands. Brands do not need to lead people to a website or a blog they need to get people to interact and ultimately to buy the product.
When you are your business it is easy to get the two confused. The first thing we do for a brand is look for where the audience lives and the rules of social engagement. Social rules on Facebook are very different than on your own site or on a blog. Number of Fans number of gifts, number of forwards are easy to track.
At Occo our social media marketing efforts are tracked and effect sales. We are in the range of a half a million forwards. I would call what you are doing targeted networking and not social media marketing. The problem is that there are so many ways of interacting put under one umbrella that people are likely to get confused.
Reprogramming the Mind for Success
May 16th, 2009 at 5:01 am
28Charles, Have been following what you do for a while now, and your latest report was very enjoyable.
I am curious though, and this is something that is obviously important, but the keywords you aim for are the ones you post your posts under, is that correct? If so, are you expecting to rank in the top 10 for these keywords in Google?
I understand that getting indexed can happen in less than an hour, I’ve done it myself using Digg and Stumbleupon, however actual major keywords is different.
Many thanks
Dean
Giusi Mastro
May 16th, 2009 at 12:51 pm
29THANK YOU the best article EVER ,it is 3 months that I m reading everything I can put my hands on on Social media and Socila marketing
and Finally YOU nail it You are the best
Ciao Giusi
theteapotcoop
May 17th, 2009 at 2:56 am
30This is something I did not put into words, but instinctively knew. Thank you for articulating it so well.
Nicole Rivera
May 18th, 2009 at 8:22 am
31This is a great post. Thank you so much. I too have been going about social marketing the wrong way. I’m nervous about starting a blog only because I don’t quite have all of my topics together.
Anyway, thanks so much for the insight
sgomart
May 18th, 2009 at 5:01 pm
32glad to read your blog; there’s been misinformation out there.
have you read anything re Google in business talks w/ Twitter
re monetizing their site? if so, your thoughts…
Vanessa
May 19th, 2009 at 11:13 am
33This is the first time I’ve read about a difference in social networking and social media marketing. It’s true that many people often use the two terms interchangably. I really appreciate the insight!
Teo Graca
May 21st, 2009 at 11:35 am
34You are really hitting this subject from every angle, and this is yet another. This is what you didn’t really say in the article. I think the reason this only took 30 minutes is because you have said it so many times in so many places in so many different ways. So, another strategy that is effective and saves time is to focus on one thing and say it again and again in as many ways as possible, and then when it comes to promoting your blogs and articles, you just apply your syndication model - the 2 minute part of your equation above. Nice process!
Laurie Lacey - Natural Healing Talk Newsletter
May 27th, 2009 at 12:08 pm
35Hi Charles,
Excellent article and worth re-reading several times!
I think social networking avenues such as Twitter and
MySpace are excellent for building brands, or, as an
early person noted, for authors and musicians.
I enjoy blogging. I really enjoy Twitter because it is
really micro-blogging. it doesn’t waste a lot of my
time. I can get my message out very quickly, and
be off doing something else.
Thanks again, and I’ll be checking your blog more
often!
All the best,
Laurie
Steve Anderson
May 28th, 2009 at 9:52 am
36Great post Charles,
Guess I was one of those $10, 000 contributors (happy contributors) from that last blog post.
I remember reading in one of your PDF’s that people thought you were a poor marketer and if I was to compare your work to some of the “flashy marketing pieces” floating about it would be easy to come to that conclusion (hear me out here)…
…but your information was easy to read, made sense and was immediately actionable. Just like you described in your post today, you networked with me. I had sent you an email asking your opinion about something and you wrote back with a great and useful answer. At that point I was thinking that in your picture you look like a good guy and in your email you sounded like a good guy. Now that’s networking!
Another thing that I find hilarious with the whole process is you whack up a sales page that hardly even requires you to scroll anywhere, hardly any copy, no graphics, no hype, no fuss, no flash or glitter and it was in my mind, the easiest decision I’ve ever had to make for signing up to a service,.
In summary, the process was;
- come to your main page and read that great ‘bigfoot’ post
- optin for your report
- enjoy your useful follow up info delivered by autoresponder
- a quick email from you
= happy customer
What a great example of social marketing!!
Cool stuff.
Steve Anderson
P.S. The best part about this is you don’t have to go to the trouble of being all fancy with your marketing…just real :).
adamtaha
May 30th, 2009 at 11:08 am
37Hey Charles…
Great post man. You’re always spot man. I have to say, when I also read your post about friends, what they are and what to do, well, your one tip, just that post, helped my business boost in the UK. It built so many great friends, I got joint ventures happening and it cut my time I used on social media sites by 80%, so I can focus on the 20%.
Now, I read this article of yours and again, wow. Pure awesomeness dude. You outlined it, kicked the myths on it’s butt, and brought the truth shining through.
Thanks for the value you share. Cheers.
Adam Taha
Wendy Weber
May 30th, 2009 at 12:08 pm
38Great info. It’s important to have a clear focus of what you want to do before you implement a game plan. You can adjust along the way, but if you try to go in too many directions at once, or do things in the wrong order your results will be sub-optimal. It’s important to get guidance from someone who’ve been there before.
Bruce
June 5th, 2009 at 4:05 pm
39Charles,
Truer words were never spoken about this subject of using social networks or web 2.0 sites. I can’t tell you how many people I’ve seen banging their heads against a wall trying to figure out how to monetize social networks. Your research has paid off for you and everyone else who has been using synnd. Synnd sounds like the key to your success.
I’ll be trying it. Thanks.
Debra
June 5th, 2009 at 4:12 pm
40Great article on how to use social media. More people should understand how the system works so they can avoid wasted time and energy and often being shut out of communities by just trying to sell instead of developing trust.
Debra Berndt
June 6th, 2009 at 6:42 am
41Great article explaining how social media really works. Just like going to a networking meeting, no one likes to be pitched to before they get to know you. If people follow the “unwritten” rules of the social media groups, they will really reap the rewards of the great exposure.
Debra Berndt
June 6th, 2009 at 6:49 am
42Great article Charles. I find that many people do not know how to network in the traditional sense so I am sure they are approaching social media ineffectively too. If people can connect in a meaningful way, providing thoughtful information and build trust they can really make it big in social media.
Ruby
June 6th, 2009 at 9:49 pm
43Thank you for this eye opening explanation of the difference between social media networking and social media marketing.
The marketing aspect is where I want to be putting my time and effort! I too use synnd, but I must admit I didn’t ‘get’ the relevance until I read this post. (I know, I’m a little slow :-)) Actually, it’s so easy to get caught up in the quest for more followers and friends without really knowing why.
Thanks for the clarification and focus!
Brenda Bunney
June 10th, 2009 at 7:36 pm
44Charles,
THANK YOU for this post. You have answered some questions I have had all along about social media marketing. I think this one post will help me tremendously in the future!
Edward Izzys
June 12th, 2009 at 1:29 pm
45Interesting!
I feel like there is a scarcity of good marketing today. Good marketing means which can convert the leads into sales. The only marketing that has moved me in the last couple of years is Search Engine Optimization.
Peter Grimes
June 13th, 2009 at 4:20 am
46Charles,
Still a newbie to Internet Marketing. Have a few of Mike Dillard’s courses, Melanie Mellitics free site and have been following the whole sydication revelation process. Please help me to confirm this is the right path, I mean sign up for your programme and that;s all I will need to get myself earning $$$s online? I know, sounds really lame, but I am now at information overload stage but really keen to start earning and learning.
Charles Heflin
June 13th, 2009 at 9:07 am
47@Peter Grimes - I don’t teach people how to make money. This is a personal skill that each individual must cultivate for themselves… What I do teach is how to generate targeted traffic to a website or blog using social media and search engine optimization focused into a singular task. Converting traffic into $$$ is another skill set all together. Though I do to teach methods for converting traffic into revenue, it all depends on the market you go after, the products you present and how you present those products to your visitors. A sales funnel process has to be developed and you have to gently lead visitors into that process after they arrive at your website/blog. This is a process of trial and error and constant tweaking and enhancement and is a totally separate initiative from the marketing side of the equation.
- Charles
Rob Sellen
June 13th, 2009 at 9:37 am
48Peter,
One thing I would advise is to stop “following the process” and start DOING it…nothing teaches like doing it.
Forget about thinking you need to sign up one thing and start making money, it doesn’t work that way believe me.
The simple thing for me to say would be what can YOU deliver in quality that others will find helpful, shareable, useful, IE what are YOUR skills that can deliver value?
Find out if there is a viable market to make money over time with those skills, if not, start again, but take action whatever you do, that means stop following other stuff, jumping from one things to another etc.
You showed in your post the classic problem most have…thinking there is some magic bullet that will just deliver it for you…sorry to say it but there isn’t one.
Thinking in terms of “what value can I give out, which will in time reward me with money” rather than “how can I just make money” is something I have had to battle once and after you realise how much difference it can make.
Just approaching it in that sense can be the barrier to stop it happening.
If you are already starting to get info overload, getting more info isn’t going to help, put into action what you already overloaded yourself with, get it out by doing.
Hope it helps.
Rob
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Internet Marketing Tips
July 24th, 2009 at 10:48 pm
52I agree with Rob (above) on this. You can find yourself reading and researching all the time on this stuff. Know when you’re on a good thing (like SYNND) and remove half of the heart ache with a few like-minded people and market your business in the professional sense.
Networking is fun but not on a repetitious basis with strangers - where you are effectively forced to network even when you are bored stiff with it. The sparkle soon disappears.
Social media marketing is more relevant, efficient and results oriented!
Robin
August 7th, 2009 at 5:31 pm
53Charles,
I am new to the Internet Marketing world, and, like many, quite overwhelmed by all the “good ideas” I have read, downloaded, listened to and watched on videos. What I love about your idea is that one can calm down about all the traffic strategies and concentrate on one.
Magnetic Sponsoring Review
August 20th, 2009 at 1:50 pm
54Charles, this is great information. This is exactly what I have been discovering of late. If you try to mix social media marketing and social networking it absolutely won’t work and it will back fire. Sure you can attract people to come and find the link on your profile, but its a highly inefficient use of time.
Carina Franco
December 9th, 2009 at 9:03 pm
55Hi Charles:
I think you made 2 important points here:
1. How much time you use to advertise instead of nurturing your prospects and increasing your conversions. This becomes a cycle, we don’t have enough prospects so we need to do more marketing and because we are busiy doing marketing we don’t improve conversions and build a relationship with our real prospects.
2. We should use social media to build that relationship with our existing prospects instead to fish for them.
Mike Dillard said, don’t waste time in social media, and you do if you don’t do it the right way.
Thanks
Carina
Herbert Vasquiz
July 15th, 2010 at 7:32 pm
56I’m generally not one to submit my opinion on people’s write ups, but for your article I just had to do it. I’ve been browsing around your blog a lot nowadays and I am super impressed, I think you could really become the main opinions for your niche. Not sure what your workload is like in life, but if you started commiting more time to posting here, I would bet you would start getting a mass of traffic eventually. With ads, it might become a sweet passive revenue source. Just an idea to think about. Good luck!
Charles Heflin
July 15th, 2010 at 10:34 pm
57Thanks for the comment Rob… Good to see you again.
rob sellen
July 16th, 2010 at 8:55 am
58You to mate, I am liking your recent post (up to date in my reader)
Good to see you still banging them out.
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