23
Sep
2008
Posted by Charles Heflin as Social Media
In my last post I brought a point to light … It’s not the size of your friends list that counts but the reach or pull you have with your communities that is meaningful from a business perspective. Zara Lockwood had shared a glimpse of a very interesting perspective in a comment on my last post. I then asked her if she would be willing to expand on the idea.
This is all about content strategy (or lack of) and why it is important to determine your content strategy before you begin your social media initiative. A failure to plan your content strategy could be the single item that kills your return on influence (ROI).
From Zara:
What I am doing is probably much the same as any other person on-line - i.e customizing a system of marketing strategies and ideas that have been tried and tested over the years combined with understanding the current mood of the web, the technology that shapes the flow of communication, the people, like yourself which influence it..
*Knowing which way is North*
Like the optin list that leads a potential customer from being a stranger in the “virtual high street” to to a person that is regularly introduced to a range services and products that are of interest to them via e-mail, blog, website, social network or where ever they hang out.
People gather in lot of places and are interested in a lot of different things (this ‘bubble’ of interest expands and contracts with trends, finances, social awareness etc. and it occasionally pops to be replaced by a new bubble) - which is why I’ve tried to narrow down my options to 5 different areas of interest for me (personally) to sort people I meet into.
Each channel has one main niche, maybe two sub niches and main mailing list each - with Zookoda I can see the possibility of refining (or specializing) further into a niches using customized newsletter/blogs and parallel promotions, but I’m not at that stage yet.
The process I’m in at the moment maybe the one you are interested in.
*Signposts directing people, rather than getting them (or you) lost*
I’m using the basics of attraction marketing, which is a bit of a half way house (in my opinion) from the ‘old skool’ of IM that is hard sell, “me seller!, you customer!” linear thinking, where as now with social networking people want to choose and interact more with the buying process - to the point where customers are asking to see into the till, the business plan etc. without sticking to the customer side of the counter.
- Problem is - as you may have seen, if you let a potential customer decide/see everything ALL the time it pulls the focus away from the actual sale or direction the seller really needs to get that person to go in - and it gets messy - the cyber friend or lead question is a good example.
- Maybe I’m talking about direction and focus of the seller too to maintain control, as sense of direction (or lack of) is picked up on by the customer.
So the seller needs to focus on how they are going to guide a person from point A to point B rather than run about after the customer - just like in a bar you don’t get the bar person chasing you around all night trying to sell you drinks
- promotional materials/trends (hyperlinks and participation) do that and you go to the bar knowing roughly what want already - so that’s where personal or corporate branding and a link to your offer/optin comes in.
All I can really say is that I have had better results since I focused on building niche lists driven by participation in networks, groups and organizing regular content that people are looking for. Using keyword tracking has helped too.
I have to agree with Zara, she makes some good points in her post. I have always seen better success when I have planned my content strategy in advance so that people can follow specific sign posts based on their place in the buying cycle. It also eliminates confusion and gives both you and your followers a clear direction.
Are you taking the time to plan your content strategy or are you pushing content out just for the sake of putting out content?
What is your take?
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11 Responses
Brad
September 23rd, 2008 at 10:22 am
1I love Zara’s perspective and intelligent thinking. Does she have a blog/site/newsletter that shares her thought/insights more?
Eric Herberholz
September 23rd, 2008 at 10:23 am
2Good question. Gave me pause to think about it. I “push” out content that is of interest to me, without really thinking how it comes across to my subscribers. Thanks for the food for thought.
Rob Sellen
September 23rd, 2008 at 10:35 am
3That’s a great contribution there Zara.
What I will say is I learnt something I ALREADY knew there!
Just didn’t “see” it clearly but thank YOU for that
I can see how this will make some serious difference to me as I use social networks I feel the way I should.
Just needs tweaking.
The relationships first, guidance next
As you say…it’s all about
http://robsellen.com/uploaded_images/sunday2-220-718190.jpg
Thanks again, I am off the see which direction they go in and if what I can do about it
Nice to see a differennt perspective with the explaination and am glad you asked Zara Charles.
Rob
Biodiesel Fuel Benefits
September 23rd, 2008 at 11:58 am
4Hi Charles one n all … excellent topic well delivered … same goes for collecting like minded traffic … if all else fails blog about something your passionate about seems its all in the way of delivery … some how spotting post that only deliver the basics can be very off putting simply visiting this blog right here shows the way it is all done correctly …
All my best to you and your passions
Phillip skinner
Robert Worstell
September 23rd, 2008 at 12:20 pm
5Thanks, Zara & Charles –
Plan your work.
*then*
Work your plan.
Only thing earlier than that is to resolve your vision first, so the niche you are seeking to enter is one you like and can easily create a lot of content for.
Shades of Napoleon Hill…
Like doing your homework before you get the lesson assignment (schools have this sooo backward
)
Charles Heflin
September 23rd, 2008 at 1:12 pm
6@Brad - You can find out more about her on Twitter:
http://twitter.com/lemonknickers
Sid
September 23rd, 2008 at 7:35 pm
7I’d say that I’ve done a bit of both the shotgun approach and the strategic approach, but this is a great reminder of the value of strategy. Thanks!
Sid
Wide Shoe
September 23rd, 2008 at 8:03 pm
8Is Social Networking the new SEO? Should one just focus on SN? I am new to this and enjoyed you posting Zara’s comments. I guess I am not social enough to figure out how to get traffic to an affiliate page like http://closeoutsnamebrands.com/ I need to study Charles stuff as it always seems spot on.
Thanks
Andrew Goulding
September 23rd, 2008 at 9:18 pm
9As with anything, a bit of planning doesn’t go astray, especially if you’re canny enough to improvise, test and track.
Andrew Goulding
zara
September 24th, 2008 at 11:40 am
10Hi thanks for all the feedback, and thank Charles for the shout out. I just found this post via a ‘google alert’ still a handy tool in this twitter age
Mark M. Bravura
September 24th, 2008 at 5:08 pm
11Hello Charles (and Zara),
Kick@ss post once again, as expected!
As a full time Content Manager, these very issues are what I have found myself pondering greatly about.
One thing I do know is certain:
When you are delivering premium content in a liberally viral manner (i.e pristine PDF format with a generous Creative Commons license), your network will grow MUCH faster - independent of niche.
Best regards,
Mark
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