08
Oct
2008
Posted by Charles Heflin as Social Marketing
Here are 3 vitally important points to consider in regard to social media initiatives…
1. Is there any ROI in Social Media?
I am asked this In short, there is ROI in social media IF you understand the dynamics involved and leverage them to produce traffic, action and sales for your business.
There is also another measure of ROI called Return On Influence, a term coined by Michael Goeghegan. Return on influence is the art of rallying people to your message, channel or website/blog through pure social influence.
Whether you produce return on investment or return on influence… There IS a return IF you understand the 10 points I made in a previous post.
2. Never let someone else tell you which networks to use
We have been exploring the technical side of social media for quite some time. Testing, testing, testing. We were trying to locate the “magic” combination. We did not begin this exploration on a whim. We were literally inundated with strategy after strategy. As a service to our private membership we were obligated to explore these strategies to see if they held any merit.
Bottom line… There is no “magic” to social media initiatives. Just like any other business, It takes dedication and hard work providing “real” value to people. The only difference between social media marketing and Internet marketing is that social media focuses on people and two way communication where traditional Internet marketing does not.
When choosing your networks there is a system for determining which networks YOU should use. Basically choose your networks (just a handful of them) that best support your effort in establishing relationships with your target audience. Never let anyone tell you any different.
The actual process for choosing your networks is a bit involved but well worth the effort if your intent is sincere.
3. Focus on high quality content and the rest happens automatically
When you set up your social media network “the right way” then all you need to focus on is producing high quality content for your target audience. When you are “networked correctly” then the release of high quality content fosters immediate growth of your brand, reach and exposure through direct social interaction, new followers and increased search engine visibility through SEO 2.0.
SEO 2.0 is a new paradigm that is born from social media. When you focus on your community with laser targeted, high quality content then your search engine rankings, reach, exposure and growth will happen without any effort on your part other than the quality content you create and the interactions you have with your community.
What other elements do you consider important when considering a social media initiative?
Learn how to apply Social Media and SEO 2.0 to your business click here.
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19 Responses
Dave Saunders
October 8th, 2008 at 11:53 am
1Great advice Charles. I especially like #2. When you’re out there engaging others through social media, the right network is the one where you’re talking WITH people. SEO considerations are secondary when you’re already talking to your current and future clients and referral sources.
Key social media strategies | Dave Saunders -- Be the Brand
October 8th, 2008 at 12:13 pm
2[...] reading this new post from Charles Heflin and laughed (in a good way, of course) when I saw his second suggestion. Never let someone else [...]
Robert Worstell
October 8th, 2008 at 12:37 pm
3Charles, great post - I was waiting for this other shoe to drop after your tem points…
You might add Ethics/Integrity to this list.
If a person is trying to market a harmful (or merely worthless) product, their ROI will be pitifully small overall (despite a possible “fad” bump of interest).
People have to understand that through social media they are directly building the most expensive, hardest to obtain marketing accomplishment - word of mouth. And as the old saw says: a person will tell 4 people they like a product and 10 people when they hate a product…
Marketing and commerce exist to offer valuable products/services to potential clients - something those possible clients can use to improve their lives. Marketers who simply try to “game” the system will find them shut out of social marketing arenas - sooner or later.
IMHO…
Charles Heflin
October 8th, 2008 at 2:41 pm
4@Robert Worstell
That is a great point and should be added to the list without question.
Thank you.
Jeff
October 9th, 2008 at 12:18 pm
5I am loving Youtube as a social media center. I have been a video producer for a number of years and have followed the popularity of online video for a while.
Posting intelligent comments to videos that interest me, as well as posting video replies, is a great way to socially interact with my market.
Charles Heflin
October 9th, 2008 at 12:24 pm
6@Jeff - and because YouTube resonates with your personality you will be able to leverage it to meet your personal branding goals.
Ed Torres
October 9th, 2008 at 12:36 pm
7Hey Charles!
Social Networking is a great opportunity to improve my “listening skill” (in reality, reading skills) when I start to pay attention on what others are doing, selling, writing, teaching, sharing etc.
My focus is to first learn about a person, establish a sincere contact, exchange questions and comments and then I might share my stuff.
In reality, when you have a listening/reading attitude, others will do the same (at least the majority).
Excellent post, by the way.
Mel Smith
October 9th, 2008 at 4:13 pm
8Hi Charles,
You are right on. When you go to these web-2.0 spaces, the best thing to do is to go on the forums, blogs and comments and just make great content with help to their problems or what ever they are discussing.
when you make out your profile, just put down your niche and leave a url to your website that you want them to go to and leave them with curiosity and they will follow to find out what they are missing. It works most of the time.
Mel
Preston
October 9th, 2008 at 4:22 pm
9Charles,
Great advice. Social media marketing is in my opinion the answer to
rude,in your face marketing of recent years. Social media marketing
is more organic and better suited to getting people to meet on a friendly basis.
Once interactive communications and trust is established naturally friends
will buy from each other provided a problem or need can be met.
I agree,pick the social media that you are comfortable with. Then begin the
conversation!
Victor Snyders
October 10th, 2008 at 2:11 am
10Re: Social Media and online social networking
The term social media or social networking was most recently coined by web 2.0 marketers which is busy trying to drum up support for a web standard or is it a uniquely social phenomana that will pervaude or dissuade brick and mortar interaction as recently been reflected within the few news headlines that saw gamers breach certian ethos where a physical encounter was driven by online interaction
Victor Snyders t/a V.I.C (VIRTUAL IMMERSION CONCEPTS
OPATOLA SUNDAY
October 10th, 2008 at 7:23 am
11Hi,
good day to you I went through your mails forwarded to me and I would have also signup at once but you did not leave any forum more than to contact you I therefore decide to mail you.
You can get back to me with further development to be a member of your site.
Yours,
OPATOLA SUNDAY,
opatsemanlad@yahoo.com
Chris Lang
October 10th, 2008 at 8:29 am
12Hey Charles,
I know that you know this to be true because we disscussed it in detail. However for the readers that don’t have their nose in Google results all day like we do let me say this:
The one thing left out is Google rankings. Social media is being weighted even more heavily by Google. Why?
Because Google is rolling out their own Google Social bookmarking.
Many thought social bookmarking and the quality indicators that Google finds when it is done right would go the way of Digg. Instead Google is just tightening the reins and weeding out the spam.
Did your PageRank drop this last update? It may have been because of how you used social bookmarking to promote your site. Did you get kicked off Digg? Stop using social bookmarking scripts.
When done properly Google values social bookmarking. Hard to prove but those of us who use it with respect are doing very well.
The return on ROI you mention in the article I am talking about here is not social media traffic but the search engine rankings under targeted terms that will convert to sales.
Charles Heflin
October 10th, 2008 at 9:04 am
13@Ed Torres - Great point … Listening is crucial
@Mel Smith … you are right it does work most of the time… A numbers game, there’s always a %
@Preston … I agree 100%
@Chris Lang - That’s right … I knew I would miss something… Increased search engine visibility is most certainly a consideration that should be added to the list.
Kevin
October 10th, 2008 at 1:08 pm
14I migrated from a myspace account, which I still blog on sometimes, to facebook.
I like the idea of Twitter, because I tend to be long-winded (long-worded). So, it forces me to think in clear, concise terms and verbage.
As an internet marketer, I initially used the account to promote my affiliate products I offer. However, I am concentrating all my efforts on our first, original site:
http://www.for-the-troops.com
It’s a blog-driven, charity-based site to honor the men & women of our (U.S.) Armed Forces. So, when I update the blog, I tweet about it, which- in turn- automatically updates my facebook account.
Best,
-K
Victor Snyders
October 13th, 2008 at 2:25 am
15Is there any ethos that governs the pathos of a social networking media site eg : If people with diverse interest who may share a particular background such as a fishing hobby and a e-mail thread or post on their blog/site reflects negatively towards this social gathering.
I remember that in the early days of newsgroups and BBS’S that their was something called nettique and this would either result in flaming or praising
Sincere regards
Victor Snyders
Charles Heflin
October 19th, 2008 at 12:14 pm
16@Kevin,
What you are doing there is a tangent of social media optimization. It takes time to learn how different services flow so that you can connect different services for maximum efficiency and syndication (exposure).
Good stuff!
- Charles
adam
October 21st, 2008 at 8:49 pm
17Hey Charles, hope you don’t mind. I mentioned your name in an article I wrote because you stressed some vital solutions, and I need people to read your articles.
The article is here
http://www.betternetworker.com/articles/view/so-tell-me-where-do-i-start
I’ve subscribed to your other website and will do on this one too now. Keep them coming. Thanks.
Charles Heflin
October 22nd, 2008 at 7:48 am
18@Adam,
I don’t mind at all… thank you for the article I am sure it will help many people to get their head around social networking.
I like your gym analogy … very helpful!
adam
October 23rd, 2008 at 4:29 am
19Thanks Charles!
Wait till you read the one I’ll upload very soon and this will be musician analogy. I’m going to call it, “Are You Pumping Up The Volume!” Hahahaha. Oh yeah.
By the way, I’m going to be getting your book soon. In a few weeks or month. I’ve been recieving your emails regarding LSI and the structure of website themes. It’s what I’ve been looking for. It’s hot!
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