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	<title>Comments on: 5 Steps To Solid Buyer Relationships in Social Media Marketing</title>
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	<link>http://www.charlesheflin.com/5-steps-to-solid-buyer-relationships-in-social-media-marketing</link>
	<description>The Social Media Frontier</description>
	<pubDate>Sat, 04 Feb 2012 15:47:09 +0000</pubDate>
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		<title>By: Charles Heflin</title>
		<link>http://www.charlesheflin.com/5-steps-to-solid-buyer-relationships-in-social-media-marketing/comment-page-1#comment-24602</link>
		<dc:creator>Charles Heflin</dc:creator>
		<pubDate>Wed, 23 Jun 2010 11:07:02 +0000</pubDate>
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		<description>Hi Kevin,

Agreed 100%, and thank you for all the comments by the way.  I've witnessed a lot of marketers put extensive weight on the overall "list", as if it were some magic machine churning out conversions.  If you focus all your efforts on getting a response from the list then there's certainly little to no engagement and minimal (if any) relationship building.  Detail has to be given to the individual people that make up those lists.</description>
		<content:encoded><![CDATA[<p>Hi Kevin,</p>
<p>Agreed 100%, and thank you for all the comments by the way.  I&#8217;ve witnessed a lot of marketers put extensive weight on the overall &#8220;list&#8221;, as if it were some magic machine churning out conversions.  If you focus all your efforts on getting a response from the list then there&#8217;s certainly little to no engagement and minimal (if any) relationship building.  Detail has to be given to the individual people that make up those lists.</p>
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		<title>By: kevin thomas</title>
		<link>http://www.charlesheflin.com/5-steps-to-solid-buyer-relationships-in-social-media-marketing/comment-page-1#comment-24577</link>
		<dc:creator>kevin thomas</dc:creator>
		<pubDate>Tue, 22 Jun 2010 17:48:01 +0000</pubDate>
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		<description>We've often heard it said that the money is in the list, I beg to differ in my opinion the money is in the repeat business of a happy customer (step #5). When you think about it not everyone on your list is going to buy from you anyway.

So I think it's good practice business wise to concentrate on your customers that you've built relationships with who continue to buy based on the value you give them.</description>
		<content:encoded><![CDATA[<p>We&#8217;ve often heard it said that the money is in the list, I beg to differ in my opinion the money is in the repeat business of a happy customer (step #5). When you think about it not everyone on your list is going to buy from you anyway.</p>
<p>So I think it&#8217;s good practice business wise to concentrate on your customers that you&#8217;ve built relationships with who continue to buy based on the value you give them.</p>
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